Full-service Newcastle practice, McKeag & Co, is implementing Eclipse’s Proclaim case management software system firm-wide.
The practice is implementing Proclaim for all staff, with Case Management solutions in the conveyancing, matrimonial, and personal injury teams. In addition, McKeag & Co is taking a Proclaim Matter Management solution for non-prescriptive work areas. To provide a solid methodology for managing prospective clients, the firm is also implementing Proclaim’s recently released ‘New Business Enquiries’ toolset to streamline enquiry management and file opening procedures.
Joanne Williams, IT Manager at McKeag & Co, comments on the selection: “We see the opening up of the legal services arena as a great opportunity to really cement our brand and drive the practice forward. In order to compete effectively, it was clear to us that the technology behind our service needs to be the very best. Proclaim provides that all-important centralised view of case and matter activity. The system will enable us to progress high volumes of disparate cases while achieving meta and micro analysis of progress and productivity.”