Categories
Latest News

Updated: Mills & Reeve swaps out Tikit FirmWare for 3E

Mills & Reeve has become the 200th firm to select Thomson Reuters Elite’s flagship practice management system 3E. The UK top 50 law firm is swapping out its legacy Tikit (previously ResSoft) FirmWare PMS, following a similar move by Freshfields Bruckhaus Deringer in 2015.

Mills & Reeve has become the 200th firm to select Thomson Reuters Elite’s flagship practice management system 3E. The UK top 50 law firm is swapping out its legacy Tikit (previously ResSoft) FirmWare PMS, following a similar move by Freshfields Bruckhaus Deringer in 2015.
Mills & Reeve’s move to 3E, which took place after a competitive pitch led by Lights-On Consulting, builds on its existing relationship with Elite as a long-term customer of client and matter management solution MatterSphere.
Mills & Reeve signed up in 2011 with FWBS – developer of MatterCentre and MatterSphere – which was acquired in the same year by Elite and those two products merged.
Elite will be collaborating with Mills & Reeve, which has 517 lawyers across its offices in Birmingham, Cambridge, Leeds, London, Manchester, and Norwich, to offer a fully customized 3E solution.
Comment and Update: We heard that Tikit Firmware, which with Mills & Reeve’s swapout will no longer be in use in the top 100 (Freshfields and Browne Jacobson are switching to 3E and LexisOne respectively), is being end-of-lifed. According to Tikit, that is not correct and the company is “working with each client to accommodate their requirements in terms of providing continuing support.”

2 replies on “Updated: Mills & Reeve swaps out Tikit FirmWare for 3E”

To be clear – we are not “End of Lifing” FirmWare as that would indicate an actual date for the end of support. We are continuing to support all of our clients while they still need us.
When all of the firms mentioned in your article have moved on to their new systems there will be no users left and FirmWare will hang up its bytes and enjoy a long and well deserved retirement 🙂

Well said Mark, shame other legacy systems are terminally ill and will pass away leaving potentially 100’s of dependants stranded

Comments are closed.