Claims management and insurance wholesaler specialist Motorplus has become the latest new customer of Converge Technology Specialists (Converge TS), the country’s only dedicated Cloud computing provider for law firms. Converge TS will be providing Motorplus with a fully managed hosted (cloud) desktop service, installing a fully managed data network and rolling out the LexisNexis Visualfiles case management system across Motorplus’s Norwich-based operation. The move will provide Motorplus’s 120 staff with faster access to client files, enabling them to quickly respond to customer claims and share data with colleagues and management.
Motorplus Operations Director Jason Tripp says he is looking forward to the benefits that the new technology will bring “Moving to the cloud and updating our claims management technology will bring significant benefits for Motorplus and our business partners. Faster data processing means we are able to access files and update them in real time, giving our management team the reports they require to continuously monitor and improve performance. We’ll also be able to scale up our cloud and new case management system as we grow, making this an extremely cost beneficial investment for us.”