BigHand today announced the appointment of Jon Ardron as CEO. The announcement says the “appointment reflects the broader scale of the business following successful growth into North America and the Healthcare sector. The voice software vendor has just enjoyed a record sales quarter that saw revenue hit £2.7m for the period Oct-Dec 2009. During the last 12 months BigHand’s customer base has continued to grow significantly despite the recession, with over 200 new organisations installing BigHand software globally.”

Jon Ardron spent his early career at a world leading software business owned by Bank of America. He joined the board of Thomas Cook Group as Group CIO and Managing Director e-business. Since then Jon has worked in a variety of successful technology enabled high growth businesses, including five years at financial services business BGL Group where he drove the uptake of internet and voice technology that doubled customer numbers to over 2.3m, lowered costs and quadrupled profits. Jon has a degree in Physics from Cambridge and an MBA from London Business School.

BigHand say the company has been able to pay back a significant part of its bank debt raised in the MBO ahead of the original schedule. As a result by March 2010 net bank indebtedness will be under £0.5m.