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New product launch + webinar later today

The Payne Group, a long time provider in security software and automation tools, has announced the release of Outlook Send Assistant, which verifies recipient email addresses and warns the user if the message is being sent under a variety of different and potentially damaging circumstances such as to a distribution list or using Reply To All.

When used in conjunction with Outlook 2000 or higher and on HTML formatted -mails, Outlook Send Assistant can be configured to fit many different gotcha scenarios that users may experience. In addition, optional notification prompts can be established to remind users to add specific snippets of language such as marketing information, an attorney-client communication footer or the US IRS Circular 230 Disclosure.

With many customization options, Outlook Send Assistant can:
•     Determine if there is an external email address contained in the TO, CC or BCC recipient list; and confirm if the user would like to edit the email or continue sending;
•     Detect Reply To All usage and prompt the user by asking if they would actually like to reply to all recipients (customizable with any firm-specific language);
•     Notify recipient of BCC status and prevent related disclosure;
•     Check for the use of Firm Distribution Lists and verify that the user intended to use them as recipients;
•     Designate Global Address List (GAL) Distribution Lists as automatically trusted;
•     Prompt the user to include a variety of configured disclaimers or marketing messages at the bottom of the email message.

If you want to learn more, there is a brief (15 minute) webinar scheduled for later today (8:30 – 8:45 EDT/5:30-5:45 UK time) looking at the key features of this new system.
System Requirements: PC-based attendees – Windows 2000, XP Home, XP Pro, 2003 Server, Vista
Macintosh-based attendees – Mac OS X 10.4 (Tiger) or newer
Space is limited, to reserve a seat visit: https://www1.gotomeeting.com/register/940551841

4 replies on “New product launch + webinar later today”

Does it have a solution for the one email gotcha we all hate – the forgotten attachment?

Sounds great in principle. However, if users were careful with their email and didn't depend on Outlook's memory of email addresses (instead using contacts instead) then this wouldn't be needed. The chances are that the type of user who makes this mistake would be the same type of user who ignores and clicks “Yes” “Yes to all” and “OK” when they get (in their opinion) pesky notifications warning them of potential information disclosure.
A better approach would be to identify just the emails which contain *highly* confidential or damaging information (routine emails to customers etc don't count – this should be secured by other means, such as encryption and water-tight security/data protection policy). If an email is considered in this category then it should be sent to management first and cleared with them before being allowed.
However, one of the biggest causes of problems is the suggested names feature in Outlook – e.g. somebody types Joe and ends up sending to Joe Bloggs from The Telegraph instead of Joe Brown from the Home Office. I strongly recommend you disable it (in Outlook Advanced Email Options) and start the discipline of keeping an up-to-date contacts list.
If you think this is a good idea, then you're careful with your email and probably don't need this product from Payne group.
Ironically if you think this is a bad idea because you're too lazy to use contacts, then you will probably be too lazy to read the annoying warnings this product gives and will send emails regardless. At least the IT department can say they covered their backs…
That said, I reckon it would be good to ban CC and restrict usage of the “To” field for some users to force them to use BCC properly. 😉

Of course what people, well mostly visitors to this site, really need is an e-mail tool that modifies the 'From' attribute so that it reads as 'Anonymous'
😉

There is an Outlook add-on/plugin (the name of which escapes me) that does exactly that. Search and I suspect ye shall find.

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