BigHand, the leading provider of digital dictation workflow solutions to the legal sector, has just announced the release of its latest product – BigHand 4.5 – enhancing the capabilities of its core enterprise software.
Tom Spelling, Products Manager at BigHand comments: “We’re always looking to evolve and adapt our technology to suit the needs of our users. The enhancements within this release are designed to streamline processes, give more visibility of workloads and improve overall usability to help professionals get more done – crucially saving time, resources and money. Our technology is developed in line with the fast-moving needs and expectations of businesses and our customers in both the public and private sectors and ultimately save costs on core processes. We’re confident that these improvements will go even further in minimising onerous administrative processes that users don’t have the time or resource for.”
BigHand 4.5 promises to enhance speech recognition accuracy, expand mobile working options, and improve the visibility and manageability of workloads through the inclusion of the following features:
· Enhanced Audio Codec resulting in greatly improved audio on playback, improved speech recognition accuracy and further optimisations for Citrix and Terminal Services.
· Audio Calibration Wizard enabling users to calibrate their dictation microphone in order to achieve optimum audio levels when recording and playing back dictations.
· BigHand Go for iPad which is the first digital dictation application designed specifically for iPad, enables users to record dictations and send for transcription whilst on-the-go.
· Smart Router is an application that allows dictations to be routed automatically to different areas of an organisation based on certain criteria – for example shorter dictations can be automatically sent for transcription or sent to speech recognition.
· Work Overview is a new feature providing a summary of Pending, In Progress and Complete dictations. Users can quickly identify the total number of dictations at each stage, so that the planning and allocating of work can be done more efficiently.
· Profiling & Workflow – Additional columns within the work in progress window allow users to customise data – enabling users to quickly find and prioritise work.
BigHand 4.5 has been in Beta with a number of BigHand clients including Law firm Leigh Day. James Harrison, Head of IT at Leigh Day said: “The BigHand Team and Software never cease to amaze and 4.5 is no exception. The changes to the interface in 4.5 really help authors /transcribers; and the improved speech quality delivered by the new codec is also a step change. The legal market is changing and becoming even more competitive. To stay ahead, we are always looking for efficiency improvements and performance gains in order to increase productivity – BigHand 4.5 makes this happen”.