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New statement from IRIS Legal – revised

IRIS Group chief executive Martin Leuw has issued a statement to legal market users, stressing that the division is successful, generating total revenues of £22.2 million in the year to 30th April 2009, with pre-tax profits of £3 million. He adds that during this period, the legal division attracted 282 new customers for is software, services and forms products and is now investing ‘in excess of 16% of revenues’ in R&D. NB IRIS have now clarified this statement to say that of these 282 new customers, 148 were for Laserforms and the remaining 134 were for case and practice management systems.

On the product front, Leuw admits that 12 months ago there were stability problems with the IRIS Law Business product (ILB – based on the Mountain system) but says these have been resolved and additional functionality is being added to ILB ‘to bridge the gap’ with the IRIS Law Enterprise product (ILE – based on the Videss system). The next developments with ILE – the post 1.9 roadmap – will the disclosed at the ILUA user conference in October.

• Click on the attached files link for a PDF of the full statement.

• In other IRIS Legal news, the company has also acquired the support contracts of AM Systems, who were the reseller for AlphaLaw software in Northern Ireland.

4 replies on “New statement from IRIS Legal – revised”

282 new clients would be impressive in such credt crunch times – However. Mr Lewd has stated that their two key apps both have serious issues so are Iris pulling the wool over new clients or are the majority of new users simply Mountain users being moved from PeaPod forms to Laser forms?
Either way still doesn't look good either spinning the figures or misleading clients!!

Leuw not Lewd please – leave the schoolboy humour to Charles Christian

Good to hear something positive about IRIS
However, may I kick off the inevitable round of IRIS bashing and point out that the 282 new customers most of these are probably existing Mountain customers becoming new Laserform customers following IRIS' replacement of the Peapod integrated forms with Laserforms. Please don't tell me that they haven't got round to doing this yet or it really will open the posting flood gates.
Also on the subject of new modules, Point 5 of the full statement, does anyone know if the Business Intelligence module is simply a rehash of the Mountain 'Cube' module previously demonstrated at the SMUG Conference in February 2007? That's assuming there is still a former Mountain employee at IRIS.

It is interesting how figures can be spun!!!
95% client retention over the group – initially sounds positive!!but they have lost over 250 legal firms as clients. If these were the lower end of their market then it may be insignificant but I wonder how many users those firms represent. I would imagine that in terms of users the percentage would be far higher and also the revenue for those 250 firms lost would be significant to any company no matter how many billions they have borrowed/owe.
To quote “which during the current economic climate and with the impact of the conveyancing market on solicitors practices, compares
extremely well with the industry average” appears to imply that these are the primary reasons why firms are moving away from Iris – we can see from this blog site alone that the facts are very different.
All spin no substance – may work in other markets but it will continue to fail in the legal space.

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