Couple of new events for your diaries and delictation…

• Lance Waagner, the CEO of helpdesk outsourcing specialist Intelliteach is holding a seminar on Monday 24th January at Norton Rose's offices on leveraging law firm helpdesk statistics for better user support. Here are the registration details…
http://www.iltanet.org/MainMenuCategory/Meetings/Seminars/ROAD_USS_012411_A_2834.aspx + live TinyURL link http://tinyurl.com/6zj2r2m

• LDM Global is running a webinar on Sampling for Dummies: applying measurement techniques in ediscovery on Thursday 27th January, 11am EST, 4pm GMT. The webinar features Maura R. Grossman, Counsel at Wachtell, Lipton, Rosen & Katz and Gordon V. Cormack, Professor at the University of Waterloo's David R. Cheriton School of Computer Science. 
http://www.ldmglobal.com/index.php?option=com_content&view=category&layout=blog&id=47&Itemid=155&lang=en + live TinyURL link http://tinyurl.com/6kdyxae