LexisNexis UK has just announced that Carson McDowell, Northern Ireland’s leading commercial law firm, has selected LexisNexis dna as its business process management solution. 
Carson McDowell has 19 partners and more than 100 staff providing legal support across 37 practice areas, so an effective workflow system wass essential to ensure maximum productivity and ultimately profitability. 

Róisín Mullan, IT Manager, Carson McDowell commented: “By working together closely since 1999, the LexisNexis team has developed a deep understanding of our business and the way in which we work, making LexisNexis the natural choice for upgrading our business process solution. On top of the clear productivity benefits, LexisNexis dna will also make it possible to ensure process control across the firm, not just the legal processes, but workflow capabilities and automatic audit trail checks too.  The system automatically organises electronic files for different matters and all information is held centrally, so there is no need to re-key any data, which saves time and reduces the risk of error. Additionally, because the system is fully-integrated, the costs involved in maintaining multiple systems are reduced and we expect to see a return on investment in just 18 months.”

Carson McDowell add that after feedback from customers that e-billing would be preferred over traditional, paper-based billing procedures, the case for migrating to LexisNexis dna, which includes an e-billing module, was even stronger.  The LexisNexis CounselLink e-billing toolkit provides a complete audit trail throughout the legal process, ensuring transparency and enabling informed budgeting decisions based on past experience and future forecasts.  Invoices are processed and automatically routed through the approval process with configurable workflows, streamlining the billing process.