Olswang say 'Why switch away from Open Text DMS ?'
Following a recent review of document management systems – including a comparison of Open Text and Autonomy iManage – Olswang has retained Open Text as its DMS vendor. Clive Knott, IT Director at Olswang commented “A few years ago there may have been valid reasons to switch document management systems but our analysis shows that those reasons no longer exist. There certainly isn’t enough difference between systems to justify the inconvenience and disruption that would be caused by a migration”. Olswang will now upgrade from version 5.1x to version 5.2x of Open Text eDOCS DM.
Along with its DMS upgrade Olswang will also be deploying eDOCS Email Filing from Open Text. Clive Knott said “Email Management is a key area of focus for the firm and one in which we felt Open Text provided superior functionality. The Email Filing product integrates seamlessly with our existing Open Text DMS and provides our users with tools that make email filing and categorisation simple. The server side filing means user workstations aren’t impacted and the filing process takes place in the background. This is a big step forward and one that we believe will save our users considerable time”