Operations Analyst – Global Law Firm – London to £46k
Our client is a global Law Firm providing legal services in a wide range of sectors. The firms clients are commercial organisations ranging from large multinationals through to UK corporate firms and household names.
*Experience managing & supporting MS Windows 2003/2008 Server OS
*Experience managing & supporting HP EVA storage with BC and CA
*Working environment management experience of an high availability, multi site VMWare ESX/ESXi deployment
*Previous experience of backup software, ideally HP Data Protector
*Experience using monitoring systems, ideally the following: Solarwinds, HP Systems Insight Manager
*Backups – Daily management of the tape backups using HP Data Protector. Ensuring backups have completed successfully, highlighting any problems to the Head of IT and completing/maintaining the necessary procedures.
*Operational management of approximately 150 Windows 2003/2008 Servers including server builds, OS patching and troubleshooting.
*Responsibility for day to day management of the firms core data storage and DR replication (HP EVA6400’s with BC and CA)
*VMWare – Maintaining the multiple sites high availability virtualisation hosts/environment, building VM’s, implementing best practice and ensuring relevant security is in place.
*Network administration – Administration of 85 Cisco iOS switches/routers including port configuration, VLAN setup/monitoring and troubleshooting.
*Support – First point of contact for the Service Desk for escalated incidents. Manage the Operations Service Desk support queue ensuring incidents are dealt with within the agreed SLA’s. Escalating when appropriate.