Intapp is looking to hire a number of Engagement Managers to join its rapidly expanding UK team.
The Intapp Engagement Manager is responsible for managing complex enterprise software implementations including: customer communications, internal resource management, scheduling, documentation and working with the Intapp support and engineering teams. The Intapp Engagement Manager will be the primary customer contact for the duration of the implementation and holds primary responsibility for project success and customer satisfaction. We’re hiring a professional who is skilled at account management, acting as a corporate ambassador, and able to provide effective communication with consistent results.
Minimum Years of Experience: 9
6 years of consulting experience with project management, business process redesign, and process improvement. Specifically project management experience as related to delivery of software solutions both on premises and Cloud based.
Minimum Degree Required: Bachelor’s degree
Degree(s) Preferred: Master’s degree
Certification(s) Preferred: PMI or Prince2
Demonstrates proven expertise as an industry leader in Enterprise Transformation efforts, through directing, managing, implementing and executing technology related solutions and project teams.
Proven expertise and leadership-related track record of success in the area of Program/Project Management, especially devising strategy and managing Program Effectiveness teams, including the following:
Assessing client projects for areas of risk, identifying gaps and recommend areas for improvement
Leading large-scale PMO’s, applying appropriate project management techniques to oversee and/or support a complex work stream or a number of less complex work streams
Facilitating any number and/or level of meetings and workshops with a client and/or Intapp team members
Proven expert-level abilities with managing a project and work stream implementation plans related to process improvement, which includes the following: industry standard methodologies and tools, as well as creative problem-solving abilities, and program management
Proven abilities to write, communicate, facilitate, and present cogently to and/or for all levels of industry audience, clients and internal staff and management, which includes the following: project plans, workshops for various internal and external clients and audience levels, and practice methodologies and tools.
Demonstrated expert-level abilities with, and a proven track record of, contributing to sales; tracking business leads; and supporting business development opportunities through the identification of new engagement opportunities and assisting with the writing, presenting, closing, researching, and delivering of proposals and engagements.
Experience working with one of the following sectors : Law Firms, Accounting Firms, Financial Services Firms, Consulting Firms
Intapp provides software that enables professional services firms to thrive in an increasingly competitive marketplace by improving operational efficiency, increasing profitability and driving client success. Intapp’s three practice groups (Risk, Integration and Time) focus on understanding existing pressures and emerging trends, and translate this knowledge into products and best practices. Intapp products allow firms to align business operations with strategy and deliver on client expectations. They are recognised as the most advanced in their respective categories — client acceptance and onboarding, conflicts management, confidentiality management, workflow and process automation, application and data integration, and time recording.
Serving more than 650 customers, including 91% of the Am Law 100, 90% of the Global 100 and three of the Accounting Top 20, Intapp has cultivated an unparalleled record of customer success and collaborative partner relationships. Headquartered in Silicon Valley, with business operations in New York, London and Sydney, Intapp offers a unique combination of legal industry expertise, technical innovation, consumer-friendly design and customer-focused business philosophy.