Market commentators can be guilty of talking about alternative legal service providers collectively as if they have a slightly mythical quality about them and a little bit of pixie dust on tap.
At technology and outsourcing boutique Radiant Law, which operates on an entirely fixed fee basis, there is no pixie dust but the firm epitomises that agility you associate with a new breed of legal adviser.
The now 35-staff firm, which counts Deutsche Bank and UBS among its clients and last year unveiled revenues of £3m for 2013/14, has just put in cloud-based project management system Wrike in place of Trello. It has also recently pulled out OnePageCRM and put in Salesforce.
Wrike is compatible with Radiant’s Box document management system and its MediaWiki, which includes a semantic wiki.
The boutique hasn’t used email internally for a while; it rolled out Slack in Q4 of 2014.
And with clients constantly moaning to Legal IT Insider about old fashioned firms that still use billable hours, we’re amused to hear that Radiant from time to time has to bow out of RFP processes where the client insists on Radiant providing hourly rates.