A globally-recognised provider of solutions for the legal technology market is seeking a highly-driven Senior Project Manager with client-facing experience and proven customer service skills.

The successful applicant will be at hand to provide sound expertise and meet a client’s project management and edata processing requirements, while overseeing Project Managers and their subsequent duties.

The position of Senior Project Manager requires the applicant to have previous experience in a Project Manager role within the eDisclosure framework. Knowledge of all eDiscovery matters and the ability to excel at a higher level is essential.

This position is based in London. The salary is £80,000 per annum.

Description:

Responsibilities of the position include, but are not limited to:

• Ensuring a project’s best practices are achieved by liaising with both the client and the project’s manager, making sure all deliverables are met on time within budget. Maintaining a high-level of customer service throughout is essential
• Attain thorough knowledge of a client’s requirements and direct them towards a conclusion for a successful project
• In reference to the Electronic Discovery Reference Model, manage all aspects of a project’s lifecycle effectively
• Build crucial rapports with all assigned clients, adding weight and effectiveness to the organisation’s repeat business model
• Implement and oversee project management methodologies, ensuring all client tasks are met effectively
• Responsible for overseeing the time management and billing matters are met during a client’s project
• Monitoring all project issues and devise relevant resolutions for team leaders to implement
• Assist Senior Project Managers in other teams
• Take a proactive approach in suggesting effective and relevant improvements for processes and procedures
• Deliver training and expertise to other colleagues on selected subjects
• Attend face-to-face meetings with clients
• Liaise closely with other team members in other departments of the organisation

Requirements:

• Impeccable written and communication skills
• Knowledge of project management and the techniques of business analysis within the eDiscovery framework
• Project Management Certification such as Prince2 is advantageous
• Client facing experience and proven customer service skills within a litigation support role
• Thorough legal knowledge through education or formal qualifications. Degree level in a legal or technical subject is preferred
• Ability to multi-task and engage with C-level clients
• An extensive understanding of database design and application. Solid working knowledge of the EDRM and the processes involved with eDisclosure projects
• Strong knowledge and experience using industry-recognised tools such as Clearwell and Nuix

For more information or to apply, please call the Apt Search team on +44 (0)845 689 6499 or email your CV to jonathan@apt-search.co.uk