Senior Technical Consultant – Thomson Reuters Elite
Job code: JREQ008612 – https://toc.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=JREQ008612
We are the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.
Elite is a leading developer of integrated information solutions for professional services firms worldwide. Elite is part of Thomson Reuters and is a premier provider of financial and practice management systems to the legal industry and to other professional services markets, including accounting, marketing services, and management and IT consulting.
A Technical Consultant wears many hats within Thomson Reuters Elite. Primarily responsible for all the technical aspects of an implementation of one or more products at a number of clients. The key focus is providing the high level of service that the clients expect and ensuring that customer satisfaction is high at all times.
The successful candidate will have spent several years working with external clients, owning the technical relationship as well as providing technical guidance to mixed discipline audience. They are likely to have come from a professional services background and have experience of working on concurrent projects at multiple clients.
The role requires interaction with many client profiles so it is important that the candidate is able to communicate a range of complex technical subjects and issues to a varying audience.
As the products all rely heavily on web technologies it’s important the applicant has a strong technical background in this area, and at least some exposure to CRM systems (e.g. Microsoft Dynamics CRM, Interaction or BDS). In addition to this, being able to demonstrate previous experience of leading remote development teams is also key.
Given the fluid nature of the implementations, the candidate should be comfortable with solving problems varying in nature and complexity. Unplanned changes should be met with a considered technical impact assessment while maintaining empathy for the client’s situation, so a pragmatic approach is required in order to remove hurdles that would otherwise hinder the project’s progress.
This role is primarily based from Aldgate House in London, however the role will involve occasional travel to client sites.
The role has no direct reports but requires control of technical teams so it is important that the candidate is comfortable with the matrix management model. Team sizes vary from two to ten individuals so similar experience should be demonstrated.
– Full project lifecycle exposure
– Technical Architect experience not limited to but including Business intelligence platforms, service bus, infrastructure and data warehouse design
– Experience scoping and delivering complex ETLS which interact with integrated ERP like systems (e.g. SAP, Dynamics CRM)
– Proven experience of managing development teams through complex build work streams
– Commercial experience of C# .Net/SQL Server/BizTalk/WCF/IIS 7+/HTML/CSS – Strong verbal, written communication skills
At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance – and their own.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Intrigued by a challenge as large and fascinating as the world itself? Come join us.
To learn more about what we offer, please visit careers.thomsonreuters.com
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