In the sort of headline now loved by the mainstream legal press, Slater and Gordon has announced that it plans to invest over £30m on new technology and broadening services over the next three years to transform the way people access legal expertise in the UK.
A significant proportion will be invested in delivering “a market-leading customer experience”, with a focus on digitising legal services, automating processes and introducing the latest back end technologies, according to the announcement.
The firm is also investing in the growth of key practice areas including employment, residential conveyancing and family law.
Details of the spending commitment signal a new chapter for the UK’s leading consumer law firm, which recently strengthened its leadership team under new chief executive, David Whitmore.
Whitmore said: “Technology will have a profound impact on our industry and UK customers expect and deserve the very best experience in legal services.
“At the moment, a broad range of quality legal services is only accessible to a limited group of people. In the next few years with the help of emerging technologies, these services will be far more available through many more devices. We’re investing now to make sure more people have easier, more convenient access to legal expertise at a fair price.”
We’ve put in a call to Slater and Gordon to find out more and will keep you posted. You can read the full release here: https://www.slatergordon.co.uk/media-centre/press-releases/2018/05/slater-and-gordon-to-invest-gbp30m-in-transforming-consumer-legal-services/