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Risk Management, Ediscovery & Compliance: Putting chat in the spotlight – analysing Instant Messaging in the Age of Connectivity

While regulatory enquiries are never a welcome development to begin with, they are particularly troubling for organisations without adequate internal compliance programmes and tools to handle large volumes of company data for eDisclosure and internal investigations. In the face of such enquiries or lawsuits, identifying and presenting key communications is a critical issue. And as the LIBOR scandal shows, instant messaging (IM) conversations are now a substantial component of that need.