TalkingTech podcast: AI’s biggest legal challenge isn’t the technology. It’s the data

As generative AI moves from experimentation to implementation, one question continues to dominate conversations in the legal sector: are law firms’ data foundations strong enough to support it?

In our latest TalkingTech podcast, Legal IT Insider’s editor Caroline Hill sits down with Morae Global’s chief strategy officer Mathew Crocker to unpack Morae’s latest research into AI adoption, set against the conversations that Crocker is having with customers.

The new research from Morae shows that in the industry’s high speed AI journey, there is a serious data integrity barrier and a governance gap, among many other findings that we dive into during the discussion.

Crocker is a well-known figure in the industry from both his many years at Morae but also his time as CEO and co-founder of Phoenix Business Solutions, acquired by Morae in 2019.

We chat about the fact that most law firms are focusing on legal AI solutions, with less thought given about what those solutions are being fed. We look at data strategies and the data issues that are causing trust and adoption challenges. Without trust, there is a “verification tax” that is eating ROI.

The pressure on law firms to move quickly is coming from clients  but they are also (the survey shows) really worried about their data being misused. We discuss some of the competing pressures that law firms are under.

Looking ahead, we discuss the emergence of consumption-based pricing models, token-driven costs and the implications for law firm budgeting.

For firms wondering why AI adoption remains challenging, this podcast offers a practical and refreshingly candid assessment of where the legal market really stands, and what leaders need to do next.

TalkingTech podcasts fall within Legal IT Insider’s commercial suite of offerings. To find out more contact [email protected]

Listen to the full podcast on Spotify or watch the full podcast on YouTube below: