Technical Consultant, Legal IT Vendor – London – Competitive Salary
Our client is an international supplier of technology to the legal sector. The company develops patented, best-in-breed document assembly & contract creation solutions for law firms and corporations and has a highly impressive list of international law firm clients.
With business continuing to expand, the company is now seeking an experienced post-sales System Engineer to join its team based in the centre of London. The role will offer a mix of work on customer sites across Europe and working from their head office.
Your responsibilities will include:
Build a deep technical knowledge of the deployment, integration and capacity planning of its product range
Provide technology consulting to new customers on best practice deployment and implementation
Designing and installing our solutions in new customers
Investigating and troubleshooting issues to determine root cause
Providing operational support of our hosted product offerings
Documenting systems design, configurations, and troubleshooting guidance by writing and illustrating relevant information and communicating with the Product Development and Customer Service teams.
You will need the following experience:
At least four years commercial experience ideally gained within a supplier within the legal/professional services sectors
Graduate or graduate level experience
Knowledge of ECM software Such as IManage/FileSite
Experience with SharePoint and Azure
Comfortable demonstrating and teaching technology concepts to others
Refined written and verbal communication skills and ability to be a good listener
Highly motivated, disciplined, with ability to manage competing priorities
Experience with Salesforce a major plus!
Other languages a plus
This is an exciting opportunity to join a highly professional supplier of technology and will offer excellent career prospects, on-going training and a friendly, professional working environment