Technical Consultant/ Litigation Technology Specialist – eDiscovery (London UK)
The Technical Consultant is responsible for the implementation of Recommind’s Axcelerate eDiscovery applications.
•Provide implementation and functional support for proprietary platforms, including:
•Evaluation of client IT environment for deployment
•Develop best practices for implementation practices
•Perform product deployment
•Resolution of technical issues
•Advice and explanation of functional and configuration options
•Prioritize and effectively manage customer requests
•Work closely and coordinate tasks with other members of the team
•Report and document details of technical and functional issues
•Update and draft technical and user documentation.
•Explore and understand the business context in which Recommind’s products operate within the enterprise, and the business challenges that accompanies its implementation in order to facilitate a successful implementation.
•BS Degree in computer science or related field, or equivalent experience
•2 + years experience implementation and support with complex IT solutions
•2+ years experience in at least one scripting language such as Ruby, Python or Perl or experience in an object oriented language such as Java, or C++
•Familiarity with XML and XSLT
•Familiarity with DMS and/or CMS systems
•1+ years experience and technical knowledge of MS SQL Server, networking and Windows Server OS
•2+ years direct experience with technical consulting and support to external customers
•Ability to comprehend and apply workflow and client functionality to products
•Capacity to develop quickly a deep understanding of customers’ business and technical environment
•Ability to relate technical or functional issues to both, the technical and business environment of the customer.
•Ability to express complex technical and functional concepts effectively, both verbally and written
•Exceptional analytical skills
•Ability to travel minimum 35%
Nice to have:
•Experienced in Regular Expressions
•S/W development background
•Foreign language: especially German
•Experience with Enterprise Search Products
•Working knowledge of T-SQL and MS SQL Database Administration
•Enterprise IT Support Background
•Experience in a law firm, enterprise search, or litigation support vendor
A great opportunity to get involved with a high-growth company and be a major contributor to its success. Compensation includes base salary and benefits.
Recommind is an equal opportunity employer.
…..About Recommind Inc.
Recommind is the leader in predictive information management and analysis software, delivering search-powered business applications that transform the way enterprises, government entities and law firms conduct eDiscovery, enterprise search, and information governance. Recommind’s solutions are all built on the CORE (Context Optimized Relevancy Engine) platform, which automatically accesses, organizes and analyzes large volumes of information, in context, from myriad sources. With greater control over and more accurate access to information, organizations can lower risk, heighten productivity, increase the value of information assets and improve competitiveness and profitability. Recommind customers include AstraZeneca, BMW, Clifford Chance, Cisco, Marathon Oil, Morgan Lewis, US Department of Energy (DOE), White & Case and WilmerHale. Recommind is headquartered in San Francisco and has offices in Boston, London, Sydney and Bonn, Germany. For more information, e-mail firstname.lastname@example.org or go to www.recommind.com.