Technical Solutions Engineer – Software Vendor, London
Our client is a leading international supplier of software to the legal sector. The company has seen phenomenal growth over the past three years and its products are used my many of the leading law firms across the globe. The company is expanding its team in the UK and are now seeking a Solutions Engineer to be based from its offices in the City of London. This is a senior role for a candidate with at least five years’ experience, ideally in a technology company or in a law firm.
The Technical Consultant is responsible for designing and implementing one or more of the company’s products and for producing designs, resolving implementation challenges, building integrations to third party systems and delivering technical training. Under the guidance of a Project Manager they may work as part of a larger project team or as the sole delivery person on a project.
Act as the lead engineer on complex customer projects
Involved in all aspects of the project lifecycle: planning, implementation, testing, and deployment
Responsible for resolving technical challenges including integrating solutions into unique customer configurations
Producing and maintaining technical documentation such as designs and installation summaries
A product specialist who is instrumental in providing real world customer feedback to product and engineering teams
Able to deliver training, demonstrations, and one-on-one customer sessions
Collaboration with sales teams, project managers, product managers and engineers
Maintains project quality and focus
Degree or equivalent experience
Experience with relational databases, SQL, and scripting skills
Excellent analytical and troubleshooting skills
Microsoft Active Directory and Exchange familiarity is a plus
Excellent interpersonal skills
Excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction
Excellent organisational and administrative skills; candidates must be detail-oriented
Appetite for challenges
Desire to grow personally and professionally
This is an excellent opportunity to join a leading, rapidly expanding software solution provider. The company offer excellent benefits and a friendly, highly professional, team centric working environment.