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Tikit's new CRM system wins first order

London-based law firm New Quadrant Partners LLP has selected TikitTFB’s new legal CRM solution Tikit ClientConnect to manage and enhance their client relationship processes.

Tikit ClientConnect integrates seamlessly with TikitTFB’s practice management solution Partner for Windows, which is already used by New Quadrant Partners. As a result the firm will be able to effectively manage their full client and contact database and be up and running quickly as implementation is expected to take less than a week. The fact that Tikit ClientConnect is built entirely in Microsoft Outlook also reduces the need for lengthy training and ensures greater efficiency as users do not need to switch between multiple applications.

“Tikit ClientConnect offers us a new level of client database management and ensures that we are maximising all engagement opportunities,” commented Joan Major, CEO, New Quadrant Partners. “The fact that it integrates so seamlessly with Partner for Windows made the decision to purchase an easy one. We expect a very straight forward implementation process and will be able to get maximum benefit very quickly.”

2 replies on “Tikit's new CRM system wins first order”

Surely with any CRM project it is not the technology implementation timescale that is key but the time it takes a firm to truly adopt a CRM culture and to embrace the fact that relationship data is as significant an asset as the firm's experience and expertise in delivering legal services.

But this is not about a CRM project. This is about creating “new product groundswell” around a CRM Outlook Plug In hooking into a SQL database!

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