For reasons far too boring to go into (although the PR agency did take a week to get the results over to us – most have been a very good party) here – belatedly – are the results of the inaugural Claims Technology Awards which organised by Barker Brooks Media in association with Eclipse Proclaim and took place at the Manchester Lowry Hotel earlier this month. The winners were:
 
• Most Innovative use of Software (Legal) – Abney Garsden McDonald (for their Abuse case type)
• Most Innovative use of Software (Insurer) – ARAG Legal Services (for their Gateway system)
• Most Innovative use of Software (Claims Management Company) – Merlin Claims (for their Xactware system)
• Most Innovative use of Software (Medical Agency) – Premex Services (for their Vu case handling system)
• Client Care Award – Questgates (for their QGV system)
• Green Initiative – 80e
• Rising Star – Robert Illidge of Ralli Solicitors
• Outstanding Team – The Underwriting & Claims Team, ARAG Legal Services
• Outstanding Individual – Heather Batey of Reach
 
Chairman of the judging panel, Joe Pendle of ISO, commented: “IT systems are becoming increasingly important in the insurance and claims industries, and the way they are implemented and managed makes an enormous difference to the performance of a business, and its ability to perform well for its clients and claimants. The high quality of nominations we have received is testament to the outstanding work being done by people and teams within these organizations.”
 
The panel of judges comprised: Nicholas Bevan of Enable Law Limited, Don Clarke of Keoghs, Jonathan Gulliford of Co-Op Legal Services, Paul Kitson of Russell Jones & Walker, Alan Nesbit of the Association of Regulated Claims Management Companies (ARC), Joe Pendle of Insurance Services Office (ISO), Eddie Phillips of Equity Redstar, Rob Rowe of Central Law Training and Andrew Twambley of Amelans and InjuryLawyers4U. The headline sponsor of the awards was Eclipse Legal Systems.