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US legal business news: InsideLegal/ILTA survey shows economic, cloud & BYOD concerns

The International Legal Technology Association (ILTA), and InsideLegal and the International Legal Technology Association have published the findings of the 7th annual ILTA/InsideLegal Technology Purchasing Survey (2012). The 2012 Survey highlights include:

SPENDING: Although 52% of surveyed respondents cited increased technology budgets in 2012, up 2% from 2011, overall firm technology spending – as a percentage of firm revenue and based on per attorney spend – is still down from pre-2009 economic downturn figures.
·         63% of all responding firms spend between 2-4% of total firm revenue on technology establishing a new law firm technology budget ‘new normal’.
·         46% spend $8K-$17K on technology per attorney. Firms spending $26K or more per attorney is up to 9% from 6% in 2011.

THE CLOUD:  32% of participating firms indicated they are currently using or implementing a cloud solution. Beyond security, primary cloud computing concerns include service reliability, control of data, performance/speed, cost and vendor longevity.

·         61% of surveyed firms provide IT support for employees that purchase/bring their own tablet devices.
·         49% indicated buying BlackBerry devices, 48% Apple iPhones and 10% Android.
·         66% of all respondents indicated purchasing Apple iPads.
·         74% of law firm IT departments provide support for employees’ tablet use whether purchased by the firm or via ‘BYOD’ policy.
·         35% of firms have a formal tablet security policy in place.
·         61% of firms do not reimburse apps for tablets purchased by its employees.

The survey drew responses from firms ranging from 50 to 4200 attorneys in size – 88% of all participating firms came from the US. The complete survey can be downloaded at