NetDocuments will today (19 January) announce unprecedented growth in 2020, including over 40% year-on-year growth within the medium law firm segment and over 150% spike in new corporate accounts.
Overall, NetDocuments says they added more than two new customers per day in 2020 and now has over 3,000 customers worldwide, driven by the global shift to the cloud and the need to collaborate with colleagues and clients while working from home.
In EMEA, NetDocuments recorded a 12% new customer increase compared to 2019, as well as 139% YoY growth in APAC.
Editor Caroline Hill spoke with NetDocuments chief executive officer Josh Baxter about what is driving the growth, and you can watch that video here:
Here are some of the other growth stats:
30+% increases for SetBuilder and CollabSpaces
400+% increase for ndThread
300+% for PROTECT solutions including NetDocuments’ new Data Loss Prevention (DLP) application.
In 2020, 50% of new customers switched to NetDocuments from legacy competitors like iManage, OpenText and Worldox.
Baxter says in a statement out today: “The changed work climate, led by the new normal of working from home (“WFH”), has forced law firms and corporate legal departments to re-evaluate and upgrade their technologies. NetDocuments has been mission critical to a smooth WFH transition, providing the security, reliability, and productivity only afforded by a true cloud, native platform. Our customers rest easy knowing that our platform is ready today. We are not trying to onboard customers to the cloud at the same time we are building it.”