In the comments that followed last week's posting about the departure of Arlene Adams from the IRIS Group, a couple of readers remarked that they were sad to hear that Steve Chivers – who headed up the Laserform practice management systems business – had also gone. So we caught up with Steve to find out what he had happened… and he told us that he had resigned from IRIS on his own initiative because he felt (after two-and-a-half-years with the group – and immediately prior to that he had been the managing director of the then still independent Laserform LFM Partnership Solutions division) it was time for new challenges. The net result is that he will be joining the Cognito group – which since earlier this year also includes the JCS business – with responsibility for sales and business development. We wish him well.