IT’S ALL ABOUT THE DMS
Despite the fact document management systems are, and have only ever been, glorified digital filing cabinets for disorganized lawyers, once again this month the big deals all come from the DMS sector…
It’s been a good month for iManage, as Linklaters’ Australian ally Allens announces is to swap out OpenText eDOCS for iManage Work Product Management after a competitive pitch involving both NetDocuments and iManage. The firm also selected iManage Mobility to enable staff to access the entire electronic file from any device or location. Phoenix Business Solutions was selected by Allens to assist with the design and delivery of its iManage implementation. This is the second eDOCS to iManage swap in November with Stikeman Elliott also announcing it has selected iManage Work, Threat Manager and Records Manager.
There was also good news Ascertus which won the contract to provide iManage Work support services (previously handled by Tikit) for RadcliffesLeBrasseur. Additionally, the UK-based law firm will use Ascertus when it upgrades to iManage Work 10.
Also in the UK, Bates Wells Braithwaite has moved its iManage support to Tiger Eye Consulting. The move to Tiger Eye follows the appointment of IT Director Chris Simmons last year, who said: “Upon my arrival in May 2016, there was a perverse sense of pleasure to find the iManage system wasn’t up to scratch, enabling me to quickly re-engage with Tiger Eye, not only for their iManage expertise but also for the wider knowledge of VisualFiles migrations, KM systems, Mimecast and DocsCorp, all of which are in use at BWB.”
UK & EMEA
LexisNexis UK announced that its LexisNexis Newsdesk current awareness service has been selected by UK top 20 law firm Womble Bond Dickinson. The transatlantic law firm, which operates from 16 office locations in the US and eight UK cities including London, says the service has become an “essential component” of its lawyers’ and bizdev team’s business intelligence providing vital “deep sector insight” into their clients’ businesses.
International law Wikborg Rein has partnered with knowledge automation specialist Sysero to develop and implement an integrated firm-wide knowledge management system, comprising a knowledge library, document automation and workflow management. Wikborg Rein will migrate its most frequently-used templates from its existing KM library to its new knowledge base, where the firm will be able to automate its highest-value model documents using customised workflows.
With more pressure on the industry than ever to understand and use technology efficiently there have been some big wins for Capensys in the last six weeks, with Bird & Bird, Arthur Cox, Penningtons Manches, Seddons, and Withers among the firms that have signed up for training tools ranging from Elite 3E, Windows 10, Office 2016, iManage, LTC4 certification and security awareness.
Tikit’s flagship deal this month was Peterborough-based Hunt & Coombs LLP who signed with Tikit for a 110-user P4W PMS/CMS and TikitConnect CRM to replace its Elite Envision system. Other Tikit P4W deals include Cooper Burnett, Parker Bullen, Hunt and Coombs, and Austin Moore & Partners, while Harold Benjamin has also gone with TikitConnect.
Transform Data International reports that Custodian for Legal has been chosen by Pact advocaten as its document, email and knowledge management system. The firm has been using Microsoft Office 365 for several years and was looking for a solution to improve end-user adoption. As Custodian for Legal integrates with Office 365, Pact advocaten is now taking full advantage of its advanced functionality designed for the legal market such as matter management, document and email management, collaboration, archiving and knowledge management. Implementation began early October and was finished within 10 days. Custodian for Legal utilises the familiar interface of Microsoft Outlook and other Office applications to ensure the highest level of user adoption. Custodian for Legal is used worldwide by law firms and corporate legal departments including Boels Zanders, Morris Law, KANA, Eversheds Sutherland.
Midlands firm Lodders Solicitors has turned to iomart company Cristie Data for Backup-as-a-Service after encountering issues with its existing backup solution. The firm was using traditional tape backup but decided to move BaaS when issues were noticed during a routine security patch.
It was a good month for DocsCorp as leading UK firm Seddons will be replacing Safe Send with cleanDocs for metadata removal and for email recipient checking to prevent against unintentional data breaches. Luther Rechtsanwaltsgesellschaft from Germany choose contentCrawler to automatically OCR image-based documents in its iManage DMS. Dutch firm NautaDutilh and Afridi & Angell from the United Arab Emirates purchased pdfDocs for creating, collating and editing PDF documents. And French firm Latournerie Wolfrom Avocats went with compareDocs for comparing documents for changes.
Corporé, one of the largest rehabilitation and injury management companies in the UK, has selected Converge TS to provide a Hosted Desktop service. As a legal sector specialist, Converge TS was chosen due to their experience in building hosting solutions designed for the Eclipse Proclaim case management software used by Corporé and the new cloud-based infrastructure will be optimised for Proclaim.
Foundation Software Group, a developer of next-generation CRM systems for large law firms, announced that 12 A Law 100 firms have selected Foundation Experience Management as their system for managing experience and expertise. These firms including Blank Rome, Orrick, Sidley Austin, Skadden and Troutman Sanders. “Experience management is key to our client retention and development efforts. Finally there is a solution that delivers,” said Hans Haglund, Chief Business Development & Marketing Officer with Blank Rome. “We looked and even tried other products and nothing compares. Foundation is by far the best solution for large law.”
InOutsource, currently celebrating its 15th anniversary, announced that Loeb & Loeb will work with the company to upgrade to FileTrail records management from ARM/FileSurf. InOutsource will lead the implementation process and advise on information governance policies and procedures.
Canadian-based firm Stikeman Elliott LLP purchased cleanDocs Desktop and Server from DocsCorp to remove metadata from email attachments as well as compareDocs for comparing document versions. Goldfarb & Lipman in California and Saul Ewing in Pennsylvania also purchased compareDocs, as did Illinois firm Gozdecki Del Giudice in addition to pdfDocs for creating and managing PDF documents. California-based Tyson Mendes LLP implemented contentCrawler to ensure all image-based documents in their Worldox DMS were automatically OCR’ed for searching.
Barry.Nilsson., an award-winning law firm with six offices across Australia, has chosen Aderant Expert for its legal practice management solution. The firm needed an all-encompassing solution to meet their ongoing client needs for handling critical business information and data while providing them with an easily customisable system for internal use.
Barry.Nilsson. also purchased pdfDocs from DocsCorp for creating and managing PDF documents as did Norton Rose Fulbright in Australia as part of an enterprise agreement.
Chapman Tripp, New Zealand’s leading full-service commercial law firm, has selected Luminance to provide artificial intelligence technology for due diligence for domestic and international M&A transactions. Chapman Tripp, ranked number one for M&A volume in New Zealand for 2017, chose Luminance after considering other artificial intelligence products.
This was first published in the November/December Orange Rag. For your free monthly newsletter sign up here: http://www.legaltechnology.com//latest-newsletter/