Pinnacle has hired former Thomson Reuters Elite heavyweight Val Reece as its new director of client services – 3E, in a bid to further grow its North American business, particularly around its consultancy and managed services offering. Reece was previously vice president of professional services at sa.global. Before that she was director of legal professional services at Thomson Reuters Elite for just over seven years.
Reece said: “I’ve loved working in the finance systems space within the legal sector for over 20 years and so it’s a natural choice for me to work at Pinnacle which is at the forefront of developments in that area.
“My remit is to grow every aspect of the business in North America as an extension of Pinnacle’s brilliant existing brand. I’ll be championing our consulting expertise and also looking to take clients on a longer journey with us through our managed services, which is something we have seen great success with in the UK. I am also excited to bring that one-of-a-kind Pinnacle IP to clients through our own, growing suite of software products.”
Pinnacle, which is headquartered in London, has been expanding its operations in the US since around 2018, when it hired Bob Beach as its first US CEO, growing from two to 18 people over the last three years. It has also been doubling down on the financial management systems space, with Beau Lynch taking up the post of Elite 3E practice director around that time. Lynch remains in that role, while Beach very recently joined Peppermint Technology to spearhead its own US launch, and we await news of his replacement.
Mike Bailey, CSO and head of finance practices of Pinnacle said of Val’s arrival: “Having someone as senior as Val join our North American operation is a clear signal of our intent to grow. We’ve long been in the market in North America and have a significant number of great law firm clients based there. But with Val’s appointment, we’re really looking to push on and live up to our name for consultancy, managed services and software for large US law firms.
“Like many of our consultants, she has significant experience working at major firms: in her case over ten years at Bingham McCutchen and Ropes & Gray. I know that with her appointment, our clients are in very safe hands.”
Pinnacle’s managed service offering sees it offer a more flexible ‘fair usage’ arrangement for clients requiring expert support on Elite 3E, Intapp (Time, Open, Flow, Conflicts and Walls) and iManage.