Knowledge Management

OpenAI performs early testing of Skills in ChatGPT 

OpenAI performs early testing of Skills in ChatGPT 

OpenAI is reaching out to enterprise clients to perform early testing of ‘Skills’ in ChatGPT, bringing closer the prospect of another general-purpose AI platform providing standardised, repeatable legal workflow capabilities. 
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Report: Knowledge maturity identified as key differentiator in AI success

Report: Knowledge maturity identified as key differentiator in AI success

iManage today (11 February) released a new benchmarking report that shows professional services firms with mature, well-governed knowledge foundations significantly outperform their peers on AI adoption, business performance, and client trust.   The
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Anthropic unveils Claude legal plugin and causes market meltdown

Anthropic unveils Claude legal plugin and causes market meltdown

Generative AI vendor Anthropic has unveiled a legal plugin that helps customise its large language model Claude for legal tasks such as document review, sending public legal software stocks into
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Exclusive: iManage opens the DMS to natural language questions with new Ask iManage update

Exclusive: iManage opens the DMS to natural language questions with new Ask iManage update

iManage will today (29 January) announce major new capabilities within its AI assistant Ask iManage, enabling users to ask natural-language questions across the entire iManage Work platform and receive cited
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Luminance unveils major product update with institutional memory

Luminance unveils major product update with institutional memory

By Tom Saunders, RSGI Today (27th January) Luminance announced what it is calling its “most significant product update to date”, enabling the tool to retain negotiation history and decision-making across
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Thomson Reuters expands CoCounsel Legal to UK, including deep research on Practical Law and Westlaw

Thomson Reuters expands CoCounsel Legal to UK, including deep research on Practical Law and Westlaw

Thomson Reuters today (26 January) announced the UK launch of CoCounsel Legal, an agentic AI solution that brings together legal research, workflow automation and legal assistance.   This follows CoCounsel
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Guest post: Clearview AI’s UK ruling – What it means for overseas data controllers

Guest post: Clearview AI’s UK ruling – What it means for overseas data controllers

Last year’s UK court decision involving Clearview AI, the US-based facial recognition company, has sparked widespread comment in the data protection community. Clearview AI, which collects billions of images to
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The Vendor View 2026 – A breakthrough AI year, and one of reckoning

The Vendor View 2026 – A breakthrough AI year, and one of reckoning

Having spoken at the end of 2025 to a number of legal tech law firms leaders about their predictions for this year, Legal IT Insider has turned the microphone over
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2025/26 Reflections & Predictions: Jenifer Swallow – Ethics, AI adoption & in-house insourcing

2025/26 Reflections & Predictions: Jenifer Swallow – Ethics, AI adoption & in-house insourcing

Legal IT Insider sat down at the end of the year with strategic advisor Jenifer Swallow to reflect on some of the key milestones of 2025 and get our crystal
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2025/26 Reflections & Predictions: Tony McKenna, Lawfront – A significant increase in GenAI adoption

2025/26 Reflections & Predictions: Tony McKenna, Lawfront – A significant increase in GenAI adoption

Legal IT Insider’s editor-in-chief sat down with Lawfront’s CIO Tony McKenna to reflect on 2025, see whether last year’s predictions came true, and make some new predictions for 2026. 2025
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2025/26 Reflections & Predictions: John Craske, CMS – Legal tech shifts from push to pull

2025/26 Reflections & Predictions: John Craske, CMS – Legal tech shifts from push to pull

Legal IT Insider’s editor-in-chief Caroline Hill sat down with CMS’s CIO & CKO, John Craske to reflect on the key milestones of 2025 and what 2026 is likely to have
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2025/26 Reflections & Predictions: Sarah-Jane Davies, ArcelorMittal – In-house teams are more tech-enabled

2025/26 Reflections & Predictions: Sarah-Jane Davies, ArcelorMittal – In-house teams are more tech-enabled

Sarah-Jane Davies, head of legal operations at steel giant ArcelorMittal, says that this has been a year in which law firms awakened to the fact that in-house legal teams are
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2025/26 Reflections & Predictions: Jana Blount, NRF – A year of onboarding new tech

2025/26 Reflections & Predictions: Jana Blount, NRF – A year of onboarding new tech

Jana Blount, the newly-arrived director of client solutions and digital strategy at Norton Rose Fulbright, reflects on a year of big personal and industry change. 2025 has finally seen legal
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Aligning with Microsoft: The strategic rationale behind Al Tamimi’s selection of Epona 

Aligning with Microsoft: The strategic rationale behind Al Tamimi’s selection of Epona 

This year, full service Middle East firm Al Tamimi & Company made the shift from iManage to Epona365, a legal document and matter management platform built natively on Microsoft 365 and SharePoint Online.  One of
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Exclusive: Slaughter and May hires Anthony Vigneron as head of innovation 

Exclusive: Slaughter and May hires Anthony Vigneron as head of innovation 

In a major hire for Slaughter and May, the magic circle law firm has appointed Clifford Chance’s respected director of legal technology solutions, Anthony Vigneron, as head of innovation.  Vigneron (pictured below) will join Slaughter and May in
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IBM’s chief data officer survey: How it tracks to the latest FT Innovative Lawyers winners

IBM’s chief data officer survey: How it tracks to the latest FT Innovative Lawyers winners

By Reena SenGupta and Neville Hawcock, RSGI If there are any doubters about AI’s impact on business, IBM’s recent chief data officer survey would soon put them right. Published last month, and
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Litera expands Microsoft 365 ecosystem with SharePoint integration

Litera expands Microsoft 365 ecosystem with SharePoint integration

Litera announced today (2 December) that it has integrated Microsoft SharePoint into its Litera One integrated tech platform, extending its alignment with the Microsoft 365 ecosystem. Because SharePoint is now included
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