Ron Friedmann is one of the best-known names in the legal sector, particularly in the United States. Formerly chief knowledge and information officer at LAC Group and before that a partner at legal it consultancy firm Fireman & Company, Ron talks to Legal IT Insider editor Caroline Hill about his new role of senior director analyst in the legal and compliance team at Gartner.

Ron’s experience in the legal IT sector goes back to 1989 at WilmerHale, where he was head of practice support – the first non-practicing lawyer hired by a large law firm to manage the use and development of technology to improve law practice. Unsurprisingly one area of his remit at Gartner will be legal technology. Instead of working with law firms as he has done before, Ron’s clients are now corporate counsel and the general counsel looking for research and analysis to help deliver mission critical services, including manage outside counsel. He will also be focusing on alternative legal services providers.