Webinar replay: The digital-first law firm – The rise of the digital client journey

How far along the road are law firms really in creating a digital experience for clients? And what should now be table stakes when it comes to the provision of digital-first services? Plus is there such a thing as too much technology?

These were just some of the questions we addressed in this lively discussion between panellists Professor Martin Spring from Lancaster University Business Management School; Danny Taylor, a partner and director of integration at Fletchers Group; Alex Hamilton, CEO and founder of Radiant Law; Glenn Rhea, global sales director at our webinar partner Advanced; and Legal IT Insider editor Caroline Hill.

This was a well-attended webinar covering best practices, challenges, cultural barriers and voyages of discovery.

If you work in law or accountancy and are considering adopting technology in your core service process, or have already begun to use technology and want to take it further, please contact [email protected] or register your interest on www.tipsaccelerator.co.uk

Watch the video here