CTS suffers service outage after cyberattack

UK-headquartered legal managed security provider CTS has suffered a cyberattack that is preventing customers from accessing its systems. The company says that it is working with a leading global cyber forensics firm to investigate the incident and to assist in service restoration.

Today’s Conveyancer reports that the incident is affecting around 80 firms and is preventing transactions from moving forward, potentially bringing exchanges and completion to a standstill.

CTS has issued the following statement:

“We are experiencing a service outage which has impacted a portion of the services we deliver to some of our clients.

“The outage was caused by a cyber-incident. We are working closely with a leading global cyber forensics firm to help us with an urgent investigation into the incident and to assist us in service restoration.

“We continue to work around the clock with the assistance of third-party experts. Whilst we are confident that we will be able to restore services, we are unable to give a precise timeline for full restoration. We will continue to communicate directly with those of our clients which are impacted by the service outage, providing regular updates on the status of our work to restore services and our investigations into the incident.”

The incident will be particularly embarrassing for CTS, given that it provides cyber protection services to enable law firms to prevent cyber incidents.

We will update this article as and when we receive further clarification.

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