iManage announces long-anticipated integration with Copilot 

iManage today (20 May) announced the launch of an integration with Copilot, bridging the user’s Microsoft 365 environment and the content stored in the iManage Knowledge Work platform. For law firms testing and using Copilot this is a long-awaited (in the context of an extraordinarily fast-moving gen AI environment), important development, albeit one that will potentially bring in a new array of challenges. 

iManage says that the integration enables the AI engine to ground the responses in the specific context of the organisation’s prior work product while also respecting the security context of the user. The former is critical in order to prevent or reduce hallucination and the latter statement is key in addressing one of the concerns that using Copilot to search across documents in the DMS may surface information that a user would not ordinarily be entitled to access. 

iManage says that it is actively engaged with customers as part of its early adopter program (EAP) which enables customers to validate the business impact and develop a change management strategy. 

For those attending  Microsoft Build 2024, Microsoft’s annual developer conference in Seattle, Washington from May 21-23, 2024, there will be the opportunity to take a look at the iManage Copilot integration, as iManage is one of the ISVs selected to participate at the event. 

Microsoft will also be sponsoring and playing a key role in ConnectLive 2024, iManage’s annual user conference. The iManage platform is built on Microsoft Azure and speaking to Legal IT Insider, iManage CEO Neil Araujo said: “The reason we have been able to move this quickly is the years of investment we have made in Azure and in our partnership with Microsoft. It has enabled us to to create an Office 365 integration as well as Copilot in a very robust way that gives you the functionality and security that you need.” The cloud-to-cloud integration enables end users to use any of the advanced Office 365 capabilities like co-authoring natively from any Office 365 end point on the desktop, web, or mobile device. 

iManage has also expanded the set of Power Automate actions and events to enable clients to automate processes that are administrative, or end user driven with little to no code. 

Customers can see a demonstration of all these capabilities in action and learn about iManage’s overall product roadmap and AI strategy – including areas where Microsoft plays a key role – in more detail at ConnectLive2024.