BRYTER, the no-code platform for law firms and in-house legal departments, today (11 July) officially launches a new product-suite: AI Agents, which help legal teams to automate repetitive tasks such as requests for HR information. AI Agents has been in beta since last year and early customers including media conglomerate Bertelsmann (with subsidiaries including Penguin Random House and Arvato); NYSE-listed medical device company Zimmer Biomet; and US IT distribution company TD Synnex.
Leveraging retrieval augmented generation and embedded in a legal team’s workflow, BRYTER’s AI Agents help law firms and legal departments to automate tasks such as responding to requests about local regulation or employment laws, with the Agent drafting email replies in Outlook. Law firms, yet to be announced, are white labelling the Agents as a commercial offering for their clients. TD Synnex are using Agents as an Excel plug-in to autofill questionnaires.
Speaking to Legal IT Insider, BRYTER’s CEO Michael Grupp said: “Currently the biggest use case is HR, so if you’re in an HR team and you get repeated questions about ‘can I let someone go via email in this country’ or ‘what are the regulations on travel’, the legal team can add the regulations from that country and run it through Outlook so the email is written for them.”
At Bertelsmann the employment law team and HR departments receive numerous requests, and the nature of some these questions means that the answers are available in company handbooks and documents – if you have the time and know where to look. To address this issue, Bertelsmann focused on implementing a solution that leverages generative AI to automate responses to employment law-related queries, making essential information readily accessible to all employees.
“We have just successfully completed the first pilot phase using BRYTER’s AI Agents with over 100 HR business partners and see great potential in this tool,” said Stefanie Briefs, senior legal counsel and lead of legal tech HR at Bertelsmann. “One significant outcome of our test was that users often can’t distinguish whether information comes from internal or external regulations. This makes a tool that incorporates labour law content particularly attractive to us. We are optimistic that a tool like this could relieve our legal professionals from routine inquiries and empower our HR business partners and, eventually, all employees to access (internal) information 24/7 in any language.”
If you want to try it, BRYTER has made a trial version of AI Agents available for free on its website.
Launched in 2018, BRYTER is well known for its no-code platform and law firms like Linklaters and Ashurst, plus in-house teams at companies like McDonald’s and ING Bank use BRYTER to automate legal workflows, generate documents and make knowledge accessible on a self-service basis.