Addleshaw Goddard has appointed former PWC and DWF digital transformation specialist Jason Macarthur as head of legal operations in AG Consulting.
Macarthur joins AG as part of its drive to significantly upscale its legal operations consulting services at a time when GCs are facing increasing complexity and ongoing cost pressure.
His role will see him support GCs and business leaders in their legal department strategy, performance and digital transformation, with a focus on improving efficiencies, cost and value, and transforming customer experience and legal risk management.
Dr Greg Bott, head of AG Consulting said: “This is more than a strategic hire for us, this is a real game changer. Jason brings a unique customer lens and multi-disciplinary approach to legal service delivery, with a deep understanding of legal people, process and risk. As a function, legal operations is very broad but relatively immature. There are very few advisors like Jason with deep advisory and operational experience, inside and outside law, who have led major change. By combining our specialist people and operations capabilities, AG Consulting will help GCs simplify and accelerate performance improvement and change.”
Prior to his role at PwC, Jason was commercial director at DWF, and led the firm’s go-to-market approach for its managed services division, including the successful bid for BT’s outsourcing contract in 2019.