As we first revealed in the April Orange Rag, Peppermint Technology, which recently appointed Gary Young from KCOM Group as its CEO in place of founder Arlene Adams (see our full story and accounts analysis here) has strengthened its executive team with the appointment of Tony Cox as chief sales officer.
Cox, who was previously managing client principal, also at KCOM, was responsible for the provision of a 30,000 seat multi-channel cloud contact centre solution and voice biometric service to HMRC. He will take over part of the dual role filled briefly in 2016 by Kaye Sycamore, who was chief sales and marketing officer. Sycamore joined from Intapp but returned in February 2017 to a global sales role.
Cox said: “Only very occasionally in your career are you fortunate enough to find the right product, in the right market at the right time. With a strong customer base and thousands of users of its service in the UK, Peppermint is already the clear leader in cloud application services for the UK legal market. As the number of on-premise systems and those built on older technology going end of life continues to increase risk for those firms still saddled with them, those firms are increasingly realising that being built on Microsoft Dynamics CRM gives Peppermint and its customers a clear competitive advantage and certainty that their services will remain flexible and futureproof.”