Atlanta-headquartered legal and professional services outsourcing IT solutions provider Intelliteach has rebranded as Frontline Managed Services (FMS) and hired ex-Thomson Reuters senior director of innovation, Carlos Gamez, as chief revenue officer.
“We have invested heavily into our business to add services and staff to ensure we are out in front of any new challenge and providing the latest, state-of-the-art platforms for law firms to reduce their IT and administrative expenses with increased efficiency, scalability, security and reliability at every front,” said FMS CEO Seelin Naidoo. “This change reflects our commitment to continuing to invest on behalf of our law firm clients and innovating to ensure we are delivering administrative and IT services in ways that were never previously imagined and with the best enabling technology.”
That investment and growth includes the acquisition of Hilltop Consultants in October 2020, which has led to the expansion of FMS’ IT Managed Services platform with cybersecurity services supported by Arctic Wolf, and disaster recovery and business continuity services enabled by Datto Technologies.
Intelliteach was acquired by CMS Management Solutions in 2012 and recently became one of the first dedicated legal managed services provider to leverage ServiceNow as its ticketing platform. It is working on developing a suite of law firm-specific applications with ServiceNow.
FMS’ appointment of Carlos Gámez as CRO is intended to leverage his experience driving strategic growth across global markets. He also brings experience on the buy-side of IT and financial management solutions having previously held in-house and law firm roles as a practicing intellectual property attorney.
“Carlos shares our commitment to a transformative, client-focused approach to our continued growth and innovation in service delivery and to provide value to our clients at every front of their business,” said Naidoo. “We are excited to welcome him to help lead us into the future as we work to connect firms with administrative, financial and IT managed services in ways that were never previously imagined.”
In his new role, Gámez is responsible for revenue-generation and strategy, including overseeing the sales organization, marketing and partner channels to execute company strategy in line with evolving client service needs.
“It is an exciting time to join Frontline Managed Services, especially as last week’s rebrand highlighted the company’s success to date and future direction – to continue revolutionizing its services for even more growth in the legal industry,” Gámez said. “I’m grateful for this opportunity to help lead these efforts and look forward to working with Frontline Managed Services clients and partners.”
caroline.hill@legalitlexicon.com