Exclusive: Jake Laliberte joins nQ Zebraworks to lead UK/EMEA Invoices-to-Cash expansion

nQ Zebraworks has hired Jake Laliberte as general manager for digitalisation & billing solutions to drive the growth of its Invoices to Cash suite of billing solutions in UK and EMEA, we can reveal.

Laliberte has over the years worked at Elite (while part of Thomson Reuters), Intapp, Fulcrum and Oracle practice management system partner Accelalpha (now part of IBM) and has decades of experience of working with billing solutions.

nQ Zebraworks was founded in 2019 in Arizona and helps law firms to digitalise core processes and improve their workflows around the likes of printing, scanning and costs recovery (its ‘documents’ business), through to billing and collections.

The Invoices to Cash suite includes BillingQ, which integrates with your financial system to automate billing workflow to speed up the billing cycle and track billing activities. PayQ facilitates payments online, including by credit card, and DataQ is a business intelligence solution to help firms better interrogate and understand their billings and collections processes.

The company, which counts 40% of AmLaw 200 firms as clients, has been focused on growing in the UK and EMEA over the past few years, including hiring Paul Martin in 2022. Hiring Laliberte is a big push and follows significant growth milestones, including raising $4.5m in December last year (bringing total funding to $13.5m) to help it capitalise on the market opportunities it has been building over the past few years.

Laliberte said: “There’s not a lot of competition out there in this space. I know that Elite and Aderant’s strength is billing but when you look at other pieces of the matter lifecycle, they only dedicate so much resource to those tools. We have a solution that really enhances their collections solution and covers a lot of holes.”

He added: “The company has a ton of clients of its document business in UK and EMEA and part of my role is managing those clients. We have a number of magic circle clients using the documents solution but not billing and collections, but we’re starting to build momentum.”

On a personal level, Laliberte says he was drawn to nQ Zebraworks because of the culture of the company and shared history. The company brings together many of the ProLaw team (ProLaw was acquired by Thomson Reuters in 2001), including founder Bill Bice and chief revenue officer Ken Bassham. Laliberte, who is relocating from the United States to Europe, previously worked with Bassham at Thomson Reuters Elite and told Legal IT Insider: “When you make a move at my stage of career it’s a lot to do with culture and trust. I’ve had a few large companies approach me, but shared history is a key differentiator.”

He added: “I know big law firms and their challenges and I’m excited to help grow this market.”

To find out more about nQ Zebraworks head to https://nqzw.com/