iManage today (11 March) announced a 42% year-on-year growth in annual recurring revenue, with steady customer expansion across all segments in 2024.
Last year, iManage signed 305 new customer logos across North America, EMEA, APAC, and LATAM. iManage Cloud is now leveraged by 71% of customers. Supporting this momentum, iManage expanded its global footprint in 2024 with the launch of a new cloud region in Switzerland—bringing its total to 10 regions on Microsoft Azure.
Throughout 2024, iManage introduced new artificial intelligence (AI)-powered services, including Ask iManage, iManage AI Enrichment, and iManage Mailbox Assistant.
iManage is also rolling out its AI services through its Wayfinder program, which helps customers to develop practical use cases for GenAI.
iManage Insight+ — a knowledge search and management solution native to the iManage Cloud ecosystem launched in 4Q 2023 – has over 20 new customers encompassing upwards of 20,000 new users. Customers include transatlantic law firm Womble Bond Dickinson.
iManage says that momentum continues for iManage Tracker and iManage Closing Folders, with the latter adding over 40 new customers in 2024.
“The start of a new year provides an opportunity to look back on the most recent chapter in our ongoing journey,” said Neil Araujo, CEO, iManage. “We were firing on all cylinders in 2024, delivering the innovations that will make a meaningful impact on customers’ everyday lives and their ability to drive better business outcomes. Rather than getting distracted by hype, we have been laser-focused on serving as a trusted partner who can deliver the solutions customers need. This deliberate and mindful approach has guided the ongoing investments in our knowledge work platform, and it has been validated by the remarkable customer growth we’ve seen. We look forward to continuing to build on our momentum in 2025, which promises to be just as exciting a year.”