We broke the news in the Orange Rag on 24 January that in its biggest UK win to date and the first within the UK top 40, Travers Smith LLP has selected NetDocuments to replace its legacy OpenText document management system, with IT director Ann Cant citing security as a key factor behind the decision.
Travers Smith engaged 3Kites Consultancy to provide an independent analysis of the DMS market and help with the selection process. The firm also formed a working group comprising partners, associates and members of business services to look for an innovative, cloud-based approach to document and email management.
“We are seeing more firms getting hit with data breaches than ever before,” said Cant (pictured). “We also have to be mindful of compliance and the large fines imposed for non-compliance. No firm wants a compliance or data breach that could have been avoided.”
NetDocuments offers security by design and by default. Built on a world-class security architecture, NetDocuments delivers security-as-a-service, ensuring both firm and client data is safe from internal and external threats.
“We wanted a cloud-based DMS that was able to secure our documents better than we could ourselves. That’s why we chose NetDocuments,” said David Cassidy, Travers Smith’s head of IT.
Documents and communications are encrypted with advanced encryption key management within NetDocuments platform, which meets ISO 27018, an extension of ISO 27001, standards and HIPAA requirements for privacy, security and file sharing. In addition to security, availability and mobility were two further key drivers for Travers Smith during the evaluation and selection of NetDocuments. DMS support is essential for the agile working scheme recently introduced at the firm.
“Keeping the lights on 24/7 is something Travers Smith cares a lot about,” said Ann Cant. “Our teams must have access to their documents, emails and files any time, any place and from any device, without putting the firm at risk.” The training and implementation project for Travers Smith is supported by Tikit, a certified NetDocuments partner.